HIGH SCHOOL
Course Fee
If you wish to cancel an enrollment or drop a course, you will receive a refund of the course fee minus $30 for processing per course enrollment and $15 for each completed evaluation, project or progress test. Your refund will be processed upon receipt of a written request received within 30 days from the date of enrollment. All other fees charged at the time of enrollment are non-refundable.
In the event the student is enrolled with credits transferring to the local school, the registration/records office requires official notification from the local school that a student is dropping a course.
Materials
Your course materials may be returned for a refund if they meet the following criteria:
- The materials are returned within 30 days of the date of the purchase.
- The materials are currently used in the University of Nebraska-Lincoln Independent Study High School.
- The materials have not been used, i.e. science kits, mathematics kits, art kits, CDs, and disks must be returned unopened with the seal intact, in their original packaging.
- The materials are returned in saleable condition.
Please note:
a) The refund is made only to the original purchaser of the independent study course materials.
b) High school personnel determine if the materials are acceptable for refund.
c) If materials are returned that do not meet the above criteria, no refund will be granted and the materials will not be returned.
There are no refunds for the administrative fee and the optional mail processing fee.
Refund or replacement of missing/damaged/incorrect materials
Refunds or replacement of materials damaged during transit are governed by shipping company rules. Noting visible damage on the delivery receipt and notifying the Customer Service unit immediately will increase the likelihood of a full refund or replacement. Shipper rules may require written notice of damage at the time of delivery, written notice of damage within 15 days of receipt, original shipping cartons, packing and contents availability for inspection and retention until the claim is concluded, or other rules.
When materials arrive, examine the contents of the package to ensure that the order was complete and that there are no missing or incorrect materials. Requests for refund or replacement of defective or incorrect materials must be made within 30 days of receipt.
If returning course-related materials for a refund, please include a copy of the original packing slip that is enclosed in the original shipment, and use the return shipping labels that are also in the original shipment. Including a copy of the packing slip will help expedite the processing of your refund request.
Return materials to:
University of Nebraska-Lincoln
Independent Study High School
Shipping and Receiving
900 N 22nd Street
Lincoln, NE 68588-8400
UNDERGRADUATE/GRADUATE
Tuition
If you cancel your enrollment or drop a course, we will refund tuition upon receipt of a written request up to 30 days from the date of enrollment in accordance with UNL tuition refund policy. An additional $15 will be deducted from the refund amount for each assignment or test that has been submitted.
Note to students enrolled in CHEM 105 and PHYS 141/142: Kit Materials for the course will not be eligible for refund or return if opened, or if materials are returned more than 30 days after the course registration date.
Fees
Not refundable, including $75 Distance Education Fee and fees that are applicable to the course dropped.
Materials
For orders placed as part of an enrollment, we will refund 100 percent of the purchase price of materials to the original purchaser up to 30 days after their purchase, if the materials have not been used by the student, are in good condition, and are determined to be acceptable for future use. To qualify for a refund, science kits, mathematics kits, art kits, CDs and disks must be returned – unopened with seal intact – in their original packaging.
Please return materials for inspection to:
University of Nebraska-Lincoln
Extended Education & Outreach
Shipping and Receiving
900 N 22nd Street
Lincoln, NE 68588-8103
Please note that materials shipped to Extended Education & Outreach that do not meet refund requirements will not be returned to the sender.
For additional information on the refund policy, please contact Customer Service or refer to the Refund Information Sheets inserted in your order shipment.
| Customer Service Phone (Toll Free US & Canada): 866-700-4747 or 402-472-2175 Fax: 402-472-1901 extservice@unl.edu | University of Nebraska-Lincoln Extended Education & Outreach Customer Service 900 N 22nd Street, Room 102 Lincoln, NE 68588-8101 |